Make all the important information visible in one place and then decide what to do together.
~ Henrik Kniberg
The Internet was done so well that most people think of it as a natural resource like the Pacific Ocean, rather than something that was man-made. When was the last time a technology with a scale like that was so error-free? The Web, in comparison, is a joke. The Web was done by amateurs.
Any improvement to the software delivery process should speed up the rate with which we deliver value, not the rate with which we burn effort. For as long as we only track inputs – effort, story points, number of tasks – we’re essentially tracking time.